Your eXantria account holds your content, your earnings and your payout details, so it is worth ten minutes to set it up safely. This guide walks through the privacy and security tools eXantria lists in its own menu and FAQ: hiding your profile from discovery, blocking users, changing your password, and what the Terms of Service ask you to do if someone else uses your login. Everything below comes from eXantria’s FAQ, Terms of Service and Privacy Policy as published today.
Where the settings live
When you are signed in, the eXantria menu has a section called Privacy and Security. It lists four items:
- Privacy setting
- Verify account
- Change password
- Block users
The FAQ describes the route to the privacy option as Menu > Settings > Privacy. If the wording in your app looks slightly different, look for the Privacy and Security section and the Privacy setting entry inside it.
Hide your profile from search and explore
Not every creator wants to be found by strangers browsing the site. Some prefer to share their page only with fans who already follow them elsewhere.
The FAQ answers this directly: yes, you can hide your profile from Search, Page Explore and Explore Creators by changing your visibility settings in the account dashboard. Turn this on from the Privacy setting described above.
A few things to think about before you switch it on:
- Discovery drops. Hiding your profile from Search and Explore means new fans are less likely to find you on eXantria itself. Plan to bring fans in through your own link instead. The FAQ does not say whether this affects a link you share yourself.
- It is a visibility setting, not a lock. The FAQ describes it as hiding your profile from those discovery areas. It does not say it removes your page from the site, so treat your public posts as public.
If you want a quieter page while you build up your content, this is a sensible middle step. When you are ready to be found, our guide on how to set up and optimize your eXantria creator profile covers what to put on the page.
Block users who cross the line
The FAQ says eXantria supports private messaging and other interactive features, and asks everyone to keep interactions respectful and within the Terms of Service. Most fans do. When someone does not, the Block users entry in the Privacy and Security menu is where you manage the people you have blocked.
Good habits around blocking:
- Block early. You do not owe anyone a second chance after harassment.
- Keep a short note or screenshot of the problem before you block, in case you need to explain it to support later.
- If the behavior breaks the Terms, contact eXantria support as well as blocking. Blocking protects you; reporting helps protect other creators too.
For more on messaging fans, see how to send private messages on eXantria.
Use a strong password and keep your login private
The Terms of Service put responsibility for your login on you. In plain words, they say:
- You are responsible for keeping your log-in details confidential.
- You are responsible for everything that happens through your login.
- You must tell eXantria immediately if someone uses your login without permission or there is any other security breach on your account.
- eXantria is not liable for losses from unauthorized use that happen before you report it.
That last point is the important one. The sooner you report a problem, the better your position. Practical steps:
- Change your password from the Privacy and Security menu if you have ever shared it, reused it on another site, or typed it on a device you do not control.
- Use a unique password for eXantria that you do not use anywhere else. A password manager makes this easy.
- Protect the account you sign in with. The sign-in screen offers Login with Google and Login with Twitter as well as email and password. If you use one of those, its security matters just as much, so secure that account too.
- Forgot your password? Use the Forgot Password? link on the sign-in screen rather than asking anyone else to log in for you.
- Never share your login with a manager, friend or “agency”. Under the Terms, anything done through your login is your responsibility.
- If something looks wrong (posts you did not make, changed payout details, messages you did not send), change your password and contact eXantria straight away.
Keep your account details accurate
Security is also about making sure eXantria can confirm it is really you. The Terms ask creators to add a bank account and upload a valid form of ID to earn from subscribers, and the FAQ says payout details such as your full name must match your registered name. Mismatched or out-of-date details can delay payouts.
The Verify account entry in the Privacy and Security menu is part of the same section, so it is a good place to check that your account information is complete. For payout setup in detail, see how eXantria fees and withdrawals work.
Your rights over your personal information
The eXantria Privacy Policy explains that you can:
- Ask for a copy of the information eXantria holds about you.
- Ask for it to be changed or removed.
You make these requests through the contact details in the Privacy Policy, or through a tool on the site where one is available. Before acting on any request to access, edit or delete your information, eXantria says it will first take reasonable steps to verify your identity. That check protects you: it stops someone else from changing or deleting your data by pretending to be you.
If you decide to leave entirely, the FAQ explains that you can deactivate a creator account from Edit my page and follow the prompts. Note that the FAQ also says your User Content license continues after termination, so read the Terms before you decide.
A quick privacy and security checklist
- Open Privacy and Security in the menu and look at each of the four items.
- Decide whether to hide your profile from Search, Page Explore and Explore Creators.
- Set a unique password and change it if it was ever shared.
- Secure your Google or Twitter account if you sign in with it.
- Block anyone who harasses you, and report Terms violations to support.
- Keep your name and payout details matching your registered information.
- Report any unauthorized use of your login to eXantria immediately.
Start safely
A few minutes in the Privacy and Security menu now saves a lot of stress later. If you are not on eXantria yet, it is free to start and no credit card is required.