Getting paid on eXantria starts with a short setup: choose a payout method, upload a valid ID, wait out the new-creator grace period if you are new, and submit a withdrawal with Make withdrawal. This guide sticks to settled points in the eXantria FAQ and Terms of Service. Check the current FAQ and Terms in your account, and confirm any verification requirements with support before requesting your first withdrawal.
eXantria is a content creator platform where fans support your work through subscriptions, tips and exclusive content. Creators monetize through subscriptions, content sales, paid chats, custom perks and referral commissions, earning directly in USD (FAQ).
Set your payout method first
The FAQ explains how to set up payouts: log in, go to Menu > Financial > Payout Method, and select one of the three available options:
- Bank Transfer
- GCash
- KBZ pay/Wave
For Bank Transfer, the FAQ asks for your full name (matching your registered name), bank account number, bank name, full address (street, city and country), email address and postcode. Incomplete or mismatched details may delay your payout.
Keep your payout details up to date. The Terms say to update your payout bank information to avoid delays.
What ID and account details do you need?
To earn money from subscribers, the Terms say you "will need to add a bank account and upload a valid form of ID".
Creators Obligations in the Terms also require a valid Government-Issued ID card that clearly shows your picture and age. eXantria may perform additional checks if necessary.
Tip: use the same name, spelled the same way, on your eXantria registration, your ID and your payout details. The Terms ask you to give true, accurate, current and complete information and to keep it up to date.
New creators: the 30-day grace period
New creators can submit a withdrawal request only after a 30-day grace period, counting from the day they sign up on eXantria (Terms, Payment). That rule is about when you are first allowed to request a withdrawal. It is separate from how long a submitted request then takes to process. Use that first month to finish approval, build your page and add payout details. Our guide Your First 30 Days on eXantria walks through that month week by week.
Submitting your withdrawal request
The Terms say creators are paid once a month. You first submit a payment request with Make withdrawal.
The FAQ adds that the system shows an estimated payment date, calculated automatically from your withdrawal date. Check that estimate in your account after you submit. Keep your payout details accurate, and contact support if a payout looks stuck.
Fees that come out before payout
eXantria charges a 20% fee on all platform earnings (FAQ and Terms). The FAQ says the fee is deducted automatically before payouts are processed, and that there are no additional platform fees beyond it. Processing fees from your bank or payment provider may still apply and are your responsibility.
For a fuller fee walkthrough, read How eXantria Fees and Withdrawals Work.
Why a payment can be late
The FAQ lists common reasons:
- Incomplete or inaccurate payment details
- Pending verification
- System reviews for compliance with the Terms of Service
- Insufficient subscriber posts as required per month under the Terms
If you charge a monthly subscription, the Terms require at least 2 posts per week and 10 posts per month available to your paid subscribers. If a creator stays below that minimum for a continuous 60 days, the account may be marked inactive or unpublished, and payment may be delayed. The Terms add that an inactive page may become undiscoverable in search and explore pages, and that new subscriptions and auto-renewals may be paused or blocked. Creators will normally receive advance notice by email or in-platform notification first. How to Plan a Weekly Posting Schedule on eXantria shows a rhythm that stays above the minimum.
If a problem continues, the FAQ says to contact support.
Checklist before your first withdrawal
- Your Government-Issued ID clearly shows your picture and age (Terms).
- A bank account is added and a valid form of ID is uploaded (Terms).
- A payout method is selected under Menu > Financial > Payout Method. The FAQ lists Bank Transfer, GCash and KBZ pay/Wave.
- If you selected Bank Transfer, its fields match your registered name and are complete (FAQ).
- At least 30 days have passed since you signed up (new creators; Terms grace period — when you may first request, not processing time).
- Check the current FAQ and Terms in your account, and confirm any verification requirements with support before requesting your first withdrawal.
- You have met the monthly posting minimum if you charge a subscription.
- You submitted your request with Make withdrawal and noted the estimated payment date shown in the system.
Frequently asked questions
Does it cost anything to become a creator? No. The Start page lists $0 to get started and says you can sign up with no credit card required.
Can I avoid the 20% fee? No. The FAQ calls it a standard fee for using eXantria's services that cannot be avoided, as per the Terms of Service.
Is creator approval instant? The FAQ says approval may take a few days. See the eXantria Creator Account Approval Guide for what to prepare.
Can I hide my profile while I set things up? Yes. The FAQ says you can hide your profile from Search, Page Explore and Explore Creators under Menu > Settings > Privacy.
What can I post? Photos, videos, text and other materials, within the rules. Read What Content Is Allowed on eXantria before you plan your first posts.
For a country-specific payout walkthrough, read How Philippine Creators Get Paid on eXantria.
Ready to start?
Set up your payout details early so your first withdrawal is not blocked by missing ID or bank information. If you're not on eXantria yet, it's free to start: create your creator account at exantria.com/start.